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How 4s44 Handles Your Personal Information

When you open an account with us, we collect only the data we need to run your wallet, process your bKash, Nagad or Rocket payments, and keep your account secure.

Data collected at account level onlybKash, Nagad, Rocket payment records protectedYour right to access or delete your dataNo data sold to third parties
4s44 How 4s44 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Our data practices are built around your account security and payment safety. We do not retain data beyond its purpose, and we give you clear ways to request changes or deletion. Players in Dhaka and elsewhere in Bangladesh can contact us any time through live chat or email to exercise their rights under this policy.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand page performance. No cookies are used to build advertising profiles or shared with ad networks.
Account Security and Login Every login triggers a check against your registered mobile number. Suspicious sessions — new devices or unfamiliar locations — may prompt an OTP verification step before access is granted.
Data Retention and Deletion We hold your account data for as long as your account is active. Once you close your account, personal data is deleted or anonymised within the timeframe required by applicable record-keeping rules.
Your Right to Access and Correct You can request a full copy of the personal data we hold on your account, ask us to correct inaccuracies, or request deletion — subject to any legal retention obligations that apply in your region.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, you can reach our support team through the channels below. For account-specific data queries — such as your bKash or Nagad transaction history — include your registered mobile number so we can locate your records without delay. We aim to respond to all data requests within a reasonable period.

Team online

Live Chat

Open the chat icon in your account dashboard. Quote your registered mobile number for faster data request handling.

Email Support

Send your data request to our support email address. Attach a copy of your account ID and describe exactly what you need.

Account Help Centre

Log in and visit the Help section under your profile. Submit a ticket tagged Privacy and our team picks it up directly.

Common Questions About Your Privacy on 4s44

Below are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, reach out through live chat or the Help Centre in your account.

We collect your name, email address and mobile number at registration. Once you transact, we also record your bKash, Nagad or Rocket payment references, amounts and timestamps.

Transaction records are shared only with the payment processor needed to complete your transfer — bKash, Nagad or Rocket. We do not pass that data to advertisers or unrelated third parties.

Log in, go to the Help Centre, and raise a ticket tagged Privacy. Include your registered mobile number so we can identify your account and compile your records accurately.

Yes. Submit a deletion request through live chat or email. We will remove or anonymise your data after closing your account, subject to any retention obligations under applicable law.

We use session cookies to keep you logged in and basic analytics cookies. You can adjust cookie preferences through your browser settings, though disabling session cookies may affect account login.

Reach our privacy support team via email or live chat. Quote your account ID and describe the concern clearly — we will investigate and respond within a reasonable timeframe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.